Ratings & Reviews

Overall Rating

4
(153 reviews)
94.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Carson D. - |Recommended: YesBetter with parking pass — The rooms are nice, but parking pass is almost necessary.
response from property -Thanks so much for your feedback Carson. We certainly want to be able to give all residents accessibility to parking. We do work through a parking audit every other month and have found that January and February are typically months where we see a lot of turn around in parking passes. Let us know what else we can do to improve your experience going forward! We want to be as helpful as possible to improve your living experience! - Promenade Place Management
submitted by Austin D. - |Recommended: YesIt’s good — It’s nice, nice people and over all very nice place to live
response from property -Thanks so much Austin! We appreciate your feedback! Please let us know how we can help improve your living experience going forward. -Promenade Place Management
submitted by Anna H. - |Recommended: NoTerrible management, but comfortable living. — Its a decent place and area to live, however the amenities are subpar, parking is very limited and not nearly enough for the tenants that live here. Management takes forever to respond and often does not even respond unless you go during the office hours which most timess are closed . Do not misunderstand, the front receptionists are nice when they're there but most do not know what they are taking about and NEVER. ANSWER. THE. PHONE. The layout is nice and its an easy way to live but still feels alittle overpriced for utilities. Like 520 one month that was promised to not be more than 480... really Yeah, not my most favorite apartment complex.
response from property -Hey Anna! Thank you so much for your feedback. We certainly aim to improve and would love to help if you have any concerns. Our office hours are Monday- Thursday 10-6, Friday 10-5, and Saturday 10-3 which is standard for the industry. If you need to schedule an appointment beyond those hours, please feel free to text our texting line and we would love to work with you! I will be reaching out to address some of your concerns and offer any help I can! We certainly want everyone to have a wonderful experience living here at Promenade and I would love additional feedback in order to improve. - Promenade Place Management
submitted by Ana V. - |Recommended: YesExcellent place — Excellent place good security and appropriate spaces
response from property -We love to hear your feedback. Let us know how we can help improve your experience going forward!- Promenade Management
submitted by Ryan M. - |Recommended: YesLooks very nice — Super nice
response from property -We love to hear you're loving your new apartment! Let us know if you have anything we can help with in the future!
submitted by Courtney A. - |Recommended: YesMoving in — I have had so much help while moving in after buying someone’s lease and it’s been very smooth so far
response from property -We love to hear you've had a great experience so far! Let us know what we can do to help going forward!
submitted by Tyler-Ann D. - |Recommended: YesVery nice and tidy areas — It’s pretty quiet. The apartment are really nice and the rooms are smaller but with having my own room
response from property -We are glad to hear your feedback! Thanks for reviewing. Let us know how we can help improve your experience going forward!
submitted by Joshua T. - |Recommended: YesGreat Complex — I would tell them that they’d be taken cared of really well at Promenade Place. The Promenade leasing team does their very best to suit everyone’s needs in a timely, professional manner.. I appreciate them
response from property -Thank you so much for your feedback Joshua! We aim to work with our residents to make it a great living experience! Hope you have a great day! Let us know if there is anything else we can do to improve your experience!- Promenade Management
submitted by Victoria F. - |Recommended: YesAwesome for Students — Promenade Place is a really nice place for students to live. Way nicer than the average dorm and for a reasonable cost.
response from property -Thanks so much for your review Victoria! We love to hear it! Please let us know if there's anything we can do to improve you experience going forward.- Promenade Place Management
submitted by Landon W. - |Recommended: YesGreat place — This is a great place to live, the only issue I have is the parking situation. currently on the waiting list for parking and have to park in the neighborhoods next to the building. other than that it is great
response from property -Thanks so much for your feedback! We totally understand that parking can be a pain when it comes to student housing. We have been auditing our placement for parking and are hoping to see more movement as soon as January comes around. We will certainly keep you updated as soon as you're next in line! - Promenade Management
submitted by Emily R. - |Recommended: YesIt's comfortable and I settled in easily. — It's homey, but the windows don't close all the way. Otherwise it's a nice living space.
response from property -Hey Emily! Thank you so much for your feedback. We would love to send our maintenance team to come look at those windows for you. We appreciate your feedback! - Promenade Place Management
submitted by Juliet L. - |Recommended: YesA very good apartment — I definitely have a few qualms but who wouldn’t, you’re living in a very well priced apartment complex so a few things are bound to happen. Unless you have a parking pass or live in building one or two you have a five minute walk in the freezing cold to get to your apartment. This is just frustrating, but not the absolute worst. I do have a singing neighbor but I have only heard him once and I don’t really mind cause if I had music playing it would be unnoticed. I really do like this place in the short time that I’ve been there and all the tenants I have met have been incredibly kind.
response from property -Hey Juliet! Thank you so much for your feedback. We take all feedback very seriously and would love to keep you updated as soon as we hope to see more of a turn over in parking come January. Please let us know if there is anything else we can do to improve you experience going forward! - Promenade Place Management
submitted by Zoe W. - |Recommended: YesI loved my experience at Promenade. they were accommodating and kind through out the moving in and out experience. — Suitable for anyone looking for a functional and great place
response from property -We love to hear it! Please let us know if there is anything else we can do in the meantime to improve your experience! - Promenade Management
submitted by Ben W. - |Recommended: YesSuper Easy — This is a great place to live.
response from property -Thanks so much Ben! We really appreciate your feedback! Please let us know if there is anything we can do to improve your experience going forward! - Promenade Place Management
submitted by Hannah M. - |Recommended: YesI love this place and i feel very safe — I would tell them that it is a very clean and friendly enviroment, i feel safe and taken care of by the office
response from property -We love to hear that Hannah! Thank you so much for taking the time to give us your feedback! We aim to please and would love any and all feedback going forward on how we can improve your experience! - Promenade Place Management

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Promenade Place - Student Living, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Promenade Place - Student Living, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose